Monday, 18 November 2013

“Lessons have been learned”

The short statement “lessons have been learned” is capable of a multitude of uses. It is particularly useful when people want to create the impression of an apology or acknowledgement without actually apologising or admitting anything.

Delivered with the merest hint  of contrition, the statement sounds like an acknowledgement of responsibility for something that has been done badly.

Be careful not to get taken in by this. The choice of language may be very deliberate. The only lesson the person speaking might actually have learned is “next time don’t get caught!”

If you find yourself in a situation where somebody comes out with the statement “Lessons have been learned”, it may be worth asking them “What lessons have been learned, by whom, and how were these lessons disseminated?”


Edgar Bolton. 2013

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